For plumbers
Google review software for plumbers
You fix the leak, the customer stops panicking, and then you drive to the next call. That relief is the best moment you will ever have to ask for a review, and it lasts about ten minutes.
3-day free trial · Card required to start · Cancel any time
Why reviews decide the job before you quote it
Emergency work is memorable, and never asked about
A 9pm burst pipe is the job they will tell their neighbour about. It is also the job where you are exhausted, standing in a wet basement, and the last thing you want to do is compose a review request. So it never gets asked, and the strongest goodwill you will ever have expires overnight.
Good plumbing work is invisible
A repaired pipe behind drywall is not something a homeowner can admire or photograph. Your reputation rests on what people say about you, not on what they can see, which makes every review worth more to a plumber than to almost any other trade.
Anything needing a laptop will not happen
You are in a crawlspace or under a sink, not sitting at a desk. Whatever you use to ask for reviews has to work in two taps on the phone already in your pocket.
How it works on a real job
1Save your setup once
Business name, Google review link, and the wording you want to send. Thirty seconds, on a phone, once.
2Type a name and number
Or tap a recent customer, and their text is written for you already. No retyping an address or a number you sent to last week.
3Send it from your own phone
The message opens in your own Messages app with the link in place. Your customer gets a normal text from a number they recognise.
Everything happens on the phone in your pocket. There is nothing for your customer to install, and nothing for your crew to set up.
Texts that work for plumbers
Pick one of these when you set up your account, or write your own. Every one uses the same placeholders, so the customer's name and your review link fill themselves in.
Hi {first_name}, glad we could get that leak sorted tonight. When you get a minute, a quick Google review helps other homeowners find us in a panic: {review_link}
Hi {first_name}, thanks for trusting us with the repipe. If you are happy with how it went, a short Google review would mean a lot to our team: {review_link}
Hi {first_name}, always good to see you. If you have 30 seconds, a Google review is how neighbours find us: {review_link}
No review link yet? Here is how to find yours.
Questions plumbers ask us
- Will my plumbers actually use this?
- It is one screen, two fields and one button, on the phone already in their pocket. Nothing to install, no app for the customer, and no login to remember mid-job. The whole ask is finished before the van is loaded.
- I do emergency work at night. When should I ask?
- The same night, while the gratitude is fresh, but with wording that does not demand an answer at 11pm. Give them a link and no pressure — most people leave the review the following morning, and they will not do that if nobody asked.
- Do my customers need to install anything?
- No. They get an ordinary text from your number. They tap the link, the Google review box opens, they leave stars. Nothing to download and no account to create.
Send your first request on today's job
Set up takes a few minutes in the van. $29 a month after a 3-day free trial, cancel any time.
- No app for your customer to download
- No per-text fees and no monthly cap
- Every request logged with who sent it, and when