For painters and decorators
Google review software for painters and decorators
A decorator spends longer in a customer's home than almost any other trade, and then leaves on the day the job looks its best. The last ten minutes — the walkthrough — are the whole ask.
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Why reviews decide the job before you quote it
The walkthrough is the moment, and it is easy to miss
The customer is walking round with you, looking for anything you missed, and quietly deciding they are pleased. That is when asking for a review is easiest to say and most likely to be acted on, and it is usually the one moment nobody thinks to use.
The job looks perfect for about a week
Then a doorframe gets knocked, a scuff appears, and the memory of the finish fades. Reviews written on the day of the walkthrough describe the work you actually did, rather than three weeks of family life in the middle of it.
You are compared on quotes that all look the same
Three decorators, three similar numbers, three similar promises about prep and two coats. The difference a homeowner can actually check is what other people wrote about the finish, the tidiness and whether you turned up when you said you would.
How it works on a real job
1Save your setup once
Business name, Google review link, and the wording you want to send. Thirty seconds, on a phone, once.
2Type a name and number
Or tap a recent customer, and their text is written for you already. No retyping an address or a number you sent to last week.
3Send it from your own phone
The message opens in your own Messages app with the link in place. Your customer gets a normal text from a number they recognise.
Everything happens on the phone in your pocket. There is nothing for your customer to install, and nothing for your crew to set up.
Texts that work for painters and decorators
Pick one of these when you set up your account, or write your own. Every one uses the same placeholders, so the customer's name and your review link fill themselves in.
Hi {first_name}, thanks for having us in this week. If you are happy with the finish, a quick Google review would mean a lot to us: {review_link}
Hi {first_name}, glad we got the outside done before the weather turned. When you have a minute, a Google review helps neighbours find us: {review_link}
Hi {first_name}, thanks again for today. If anything needs touching in over the next few days, just say — and if you are pleased with it, a short Google review helps us no end: {review_link}
No review link yet? Here is how to find yours.
Questions painters and decorators ask us
- When should I ask at the end of a paint job?
- During the walkthrough, while the two of you are standing in front of the finish. It is the one moment the customer is looking at the work with you, and the ask reads as part of the job rather than as a marketing message arriving three days later.
- Do people leave reviews for painting?
- They do, when the finish and the tidiness are what you ask them about. Homeowners write about crisp edges, floors that were covered, and whether you cleaned up behind yourself — the things they can judge for themselves.
- Should the office ask, or the decorator?
- Whoever was in the house should ask, because that is who the customer dealt with. A message from the decorator's own number reads like a person thanking them; the same words from an office number read like a campaign.
Send your first request on today's job
Set up takes a few minutes in the van. $29 a month after a 3-day free trial, cancel any time.
- No app for your customer to download
- No per-text fees and no monthly cap
- Every request logged with who sent it, and when